Last updated: October 2025
At LakdiTel Ghana, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website https://lakditelghana.com.
1. Information We Collect
When you visit our website, contact us, or make a purchase, we may collect the following information:
- Full name, contact number, and email address.
- Billing and shipping address.
- Order details, transaction information, and payment confirmation (through secure gateways).
- Messages or enquiries sent via WhatsApp, email, or contact forms.
- Device information such as browser type, IP address, and location for analytics.
We do not store sensitive payment data such as credit or debit card numbers.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders quickly and safely.
- Communicate order updates, shipping details, and support responses.
- Send important notifications related to your purchases.
- Improve our website experience and product offerings.
- Provide customer service and resolve issues efficiently.
We will never sell or rent your personal data to any third party for marketing or commercial purposes.
3. Data Protection & Security
We take every reasonable measure to protect your data:
- Our website uses SSL encryption (HTTPS) for secure data transfer.
- All stored data is protected by encrypted systems and secure hosting.
- Only authorized personnel can access customer information for fulfilling orders.
Your privacy is our top priority, and we continuously update our security systems to maintain trust and transparency.
4. Cookies & Analytics
We use cookies to:
- Remember your cart, login, and preferences.
- Measure website performance and improve usability.
- Deliver a better shopping experience.
You can disable cookies anytime in your browser settings, but some features of our website may not function properly afterward.
5. Email & WhatsApp Communication
By providing your contact details, you consent to receive:
- Order confirmations and shipping updates.
- Customer service replies.
- Occasional promotional messages (only with your permission).
You can opt out of promotional communication at any time by replying STOP or contacting our support team.
6. Your Rights
You have the right to:
- Access, correct, or delete your stored data.
- Withdraw consent for promotional communication.
- Request details of your personal information stored with us.
To exercise these rights, contact us at hello@lakditelghana.com.
7. Third-Party Services
We may use trusted third-party services (such as payment gateways, courier partners, and analytics providers) to process payments and deliver products.
These services operate under strict privacy standards and are only provided with the necessary information to perform their functions.
8. Data Retention
We retain your personal data only as long as necessary to fulfill your order, comply with legal obligations, and provide after-sales support.
9. Policy Updates
We may update this Privacy Policy occasionally to reflect changes in law or our internal practices.
The latest version will always be available at https://lakditelghana.com/privacy-policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
📞 WhatsApp / Support: +91 788 766 6590
📧 Email: tusharbhosale2804@gmail.com
📍 Address: Bashri Road, Bashri Naka, Opp. SBI Bank, Dharashiv, Maharashtra, India
✅ LakdiTel Ghana — Pure, Cold-Pressed & Chemical-Free Oils
Your trust is our priority. We protect your data as carefully as we craft our oils.